The ICAS Lectures


A Career Strategy for Public Service

Shinae Chun

ICAS Summer Symposium
August 6, 2005 Saturday 9:30 AM 5:30 PM
Montgomery County Community College Science Center room 214
340 DeKalb Pike, Blue Bell, PA 19422 (

Institute for Corean-American Studies, Inc.

965 Clover Court, Blue Bell, PA 19422

Tel : (610) 277-9989; (610) 277-0149
Fax: (610) 277-3289

Biographic Sketch & Links: Shinae Chun

A Career Strategy for Public Service

Shinae Chun

Talking Points

  • Good evening, everyone, and thanks for that kind introduction, Dr. Kim. Philadelphia is so blessed to have Dr. San Joo and Synja Kim. Thank you for who you are and for your leadership. It is a special honor to be here tonight with your outstanding award winners, and their families. Congratulations to each and every one of you.

  • Thanks to President George W. Bush and Secretary of Labor Elaine L. Chao, it is indeed an honor to be the first Asian American woman to be Director of the Women's Bureau. Those women in my generation who grew up in Korea know how big this job is. For someone who never thought she would work one day in her life, it is truly awesome to be a PAS and work on 21st Century solutions to promote the status of working women and their families.

  • With Secretary Chao's leadership, we have more APAs working at the Department of Labor than at any other Federal agency. Secretary Chao represents many immigrants who came to this country looking for a better life. She came to America with her family at the age of eight, not speaking a word of English. She says, "I entered third grade in a public elementary school. I would sit in the classroom not understanding a word of what was being said and copied whatever was on the blackboard into my notebook. Every night, my father would return home from a long day's work. Then he would sit down with me and review and translate the day's lessons. That's how I learned English."

  • Like Secretary Chao, so many of us are strongly influenced by our parents. At Women's Bureau Leadership Forums, when we asked women across the country about who has made the biggest impact on their lives, 90% of them said that it was their mother, or the mother figure in their lives such as a grandmother.

  • Look at Justice Sandra Day O'Connor, for example. She was raised by her grandmother from the age of five through high school. Her grandmother was strong-willed, and had high expectations for her granddaughter. Justice O'Connor has certainly met and exceeded those high expectations, and now she is holding onto her family values by leaving her position as Supreme Court Justice (which she has held for 24 years) to take care of her ailing husband who has Alzheimer's disease.

  • Sometimes I think it's nice to be older. You can look back upon all your life experiences and the people you've met and see what qualities some people have that you really admire, and those qualities that helped them to be successful at what they do. In my life, I have had the chance to meet outstanding women leaders, and they all seem to have the leadership qualities I am going to share with you now.

  • The first one is character strength. Character strength means holding onto your core values like honesty, integrity and loyalty. Many CEOs have fallen in the last few years because of dishonesty and unethical behavior. Just image the embarrassment to their families!

  • One thing I remember about my father is that he was an honest man with high integrity. He taught us by his example: Be honest -- don't lie, and don't steal. The other two values he tried to instill in us were to be responsible and to be loyal. These values honesty, responsibility, and loyalty are very important for all jobs. People with these values can weather the storm when faced with critical challenges.

  • The second leadership quality is knowing your strengths and weaknesses. For example, when I was first married, I found out that I was not that good in the kitchen. I was always dropping pots and pans and breaking glasses! Finally my husband K. C. said something like, "Shinae, you may want to think about doing something outside the kitchen!" So I went out and found a job. Now instead of breaking glasses, I am fixing broken organizations!

  • Third, if you follow your heart, you will have passion and inner drive in your work that will lead to success and happiness.

  • Take my son Greg. The only two things Greg really liked were piano and computers. He went on to college, and two years later he came home and said he wanted to change his major from computers to music. Being a typical Korean mother, I told him to stick with computers because that would put bread and butter on his table. After many, many arguments, Greg reluctantly went along. To make a long story short, he graduated with a computer science degree in symbolic systems and artificial intelligence. After numerous computer jobs, Greg and I had another engaging discussion. I finally realized, who was I to decide what he should do with his life? Greg needed to follow his own dream of composing music. I like to say, in my own defense, that his knowledge of computers comes in handy in composing music!

  • The fourth leadership quality is having the ability to be an agent for change. This means problem solving and thinking innovatively, outside the box.

  • The real joy of my job is being an agent for change at the Women's Bureau. I am very proud to say that my wonderful staff and I have repositioned the Bureau to be a valuable learning and resource center for 21st century working women who need and desire knowledge and skills to improve their lives. The Bureau has become a place for best ideas and innovative programs using e-mentoring and technology. We have fulfilled the unifying goal of the President's Management Agenda, which is to achieve results that matter to real people. The Bureau's projects have received extensive recognition and served as models for projects developed by external organizations

  • The fifth characteristic of outstanding leaders is team building. Leaders tend to not only surround themselves with good people to help them succeed, but they also develop the people skills and soft skills they need to effectively work with others.

  • 5000 APAs are working at General Electric. GE surveyed its APA employees last spring. The survey results showed that: 1) Over 70% of the APAs aspire to be promoted to leadership roles; 2) They believe that next to performance, soft skills are critical to getting ahead; and 3) They feel that soft skills are what they are lacking most. These soft skills include relationship building, communications skills, and networking. As a first generation immigrant, soft skills are where I struggle the most.

  • Sixth, outstanding leaders come with wonderful life experiences where they learned managerial skills like concensus building, crisis management, and managing difficult people. In all the volunteer work I have done, I thought I was helping others. It turned out I was helping myself as well because I learned so many important new skills.

  • You know, life is all about choices, and the choices you make have consequences. I choose to look at life as a glass half full, not half empty always more positive than negative. Our worst enemy, as a minority, is our own notion that there are things we can't achieve because we are a minority. This is a great country for those who believe in themselves. If I can do it, you can do it.

  • I would like to leave you with some advice President Bush has given to his political appointees: (1) Think big; (2) Be principled; and (3) Be inclusive.

  • Thank you for your time. May God bless you, and may God bless America

This page last updated 11/5/2005 jdb

ICAS Fellow
ICAS Speakers
& Discussants